Return & Refund Policy

At Color3bd.com, customer satisfaction is our priority. Please read our return and refund terms carefully before making a purchase.

Returns & Replacements

We accept return or replacement only if:

• You receive a damaged, defective, or wrong product

• You contact us within 24 hours of delivery

• You provide photo/video proof

Return not applicable if:

• You simply change your mind

• Product is used, tampered with, or not in original condition

 Refund Policy

• Refunds are only processed if a replacement is not available

• Refund will be sent via mobile banking (bKash/Nagad) within 3–5 working days

• Delivery charges are non-refundable

 How to Request

1. Email or message us within 24 hours of receiving the product

2. Share clear photos/videos of the issue

3. Wait for our team to verify and respond with return instructions